Welcome to the Helpdesk pages

If you have computer-related problems with, for example, e-mail and passwords or if you have any questions regarding the public computer rooms and their software, you are welcome to get in touch with Linköping University’s computer support/helpdesk for students.

If you have lost your activation key, forgotten the password to your e-mail account or had your LiU-ID deleted, please contact the Student Service Desk.

Opening hours:

The normal opening hours for computer support/helpdesk are:

• Mondays and Thursdays 08.00 - 19.00
• Tuesdays, Wendesdays and Fridays 08.00 - 17.00

You can reach the helpdesk by phone at +46 (0)13-28 5898. Special “hotline” telephones directly to the computer support are available outside the main Student Service Desk in Zenit building and outside room 2149 in Key building. You can also send e-mails to computer support/helpdesk or send error reports via an online form.

If you have problems with the wireless network, it’s important that you provide a detailed description of the problem, with the following information: LiU-ID, MAC address, IP address, at what time a connection attempt was made and in which building.

Email helpdesk@student.liu.se

Report software problems via online form