FAQ to the e-GO account
How much mail can I save on my account?
You can save 7308 MB (7Gb) maximum on you e-mail account.
How do I know how many MBs I currently have saved on my account?
In e-GO you can see how many MBs you are using at the bottom of every page.
How do I change my password for my e-mail account?
You can change your password for LiU e-GO on https://account.liu.se/password. NB! It is the same password for e-GO as for Student portal.
Forgot the password to your e-GO/LiU-ID?
Never fear! Run straight to the Student Service Desk in either Zenit or Kåkenhus, or to the Student Affairs Office at the faculty of Healt Sciences (Sandbäcksg. 7, Linköping). You can also email firstname.lastname@example.org.
How do I forward e-GO to another email account?
Log in to e-GO at http://e-go.student.liu.se/ and choose "Settings" >> "Forwarding and POP".
How do I import contacts?
You can import address books from Outlook, Hotmail, Yahoo! and Orkut into your e-GO account. Importing your contacts isn't difficult, but there are a few steps.
First, you'll need to format your contacts as a CSV file - oftentimes, address books exported from other mail providers are already formatted as CSV files. You can also create your own.
Once you have a CSV file with all your contacts' information, you may need to format the file to make it compatible with Gmail. Then, you can import the file and transfer your contacts to your Gmail account. Note that you can only import up to 3,000 contacts at a time. If you have more than 3,000 contacts, you'll need to create multiple CSV files to upload.
More help on Google Help Centre >>
How do I import emails from other accounts?
In e-GO you can read emails from five different accounts. NB! The email accounts you want to import must have POP access. Do as follows:
- First, log on to Student portal, click on "Settings" in the menu to the left and then "e-GO".
- Set a password under the heading ”e-GO (POP/IMAP) password”.
- Log on to your e-GO account and click on "Settings" in the corner to the right of your e-GO inbox.
- Click on the label "Accounts".
- On heading "Get mail from other accounts" click on the link "Add another mail account".
Does e-GO support IMAP?
Yes, e-GO does support IMAP, but only in the English (US) version!
How do I configure my email to a email client list? (such as Outlook 2003, Outlook Express, Thunderbird)?
First, log on to Student portal, click on "Settings" in the menu to the left and then "e-GO". Then set a password under the heading ”e-GO (POP/IMAP) password”. After that, log on to e-GO at http://e-go.student.liu.se/ and choose to activate Pop under Settings >> Forwarding and Pop. To activate Pop, you choose to enable POP for all mail, or only for mail that arrives from now on. When you have made your choice, click on "Save changes". NB! The POP3 and SMTP servers to set are the pop.gmail.com and smtp.gmail.com and not pop.liu.se or smtp.liu.se.
If you change the language to English (US) you can also use IMAP to configure your email client list. Do as follows: Switch to English (US) under "Settings" >> "General". Save the change and the page will reload. Visit "Settings" again and then you will find the heading "Forwarding and POP/IMAP".
Read more about how to configure Email Client Lists on Gmail Help Centre >>
How do I import my schedule to Google Calendar?
To be able to import your schedule, you first have to enter your schedule in Timeedit and down load it as external iCalendar schedule. Then log in to your e-GO and click "Calendar Settings". Choose "Import Calendar" and select your downloaded file by clicking the button "Bläddra" (Browse). When you have selected your ical-file click "Import".
How do I create reminders for my schedule?
Under “Calendar Settings” in “Event Notifications” you can “Add a reminder” for your e-GO schedule. You can set reminders such as pop-up windows, e-mail messages or SMS reminders.
Who can I invite to chat with me?
Currently, you can chat with anyone on the Google Talk network, but not with contacts using AIM, MSN Messenger, ICQ, or Yahoo! Messenger. NB! You can only invite other students at LiU who have activated their e-GO account to chat with you.
Can I keep my e-GO account when I have completed my studies?
If you have finished and passed at least 30 credits at Linköping University, you can keep your student e-mail account.
Last updated: 2013-11-29