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IT-services and support

Helpdesk

This is the students' IT-support unit. The Helpdesk will help you if you have problems with e-mail, if you have other questions about the public computer rooms and programmes.

If you have lost your activation key, forgotten the password to your e-mail account or had your LiU-ID deleted, please contact the Student Service Desk.

Opening hours:

  • Between December 27 and January 5 the computer support/helpdesk have the following opening hours: weekdays 9:00-15:00.

The normal opening hours for computer support/helpdesk are:

  • Mondays and Thursdays 08:00-20:00
  • Tuesdays, Wendesdays and Fridays 08:00-17:00
  • Also available on-site in Valla Library on Mondays and Thursdays 17:00-20:00

Special “hotline” telephones directly to the computer support are available outside the main Student Service Desk in Zenit building and outside room 2149 in Key building. You can also send e-mails to computer support/helpdesk or send error reports via an online form.

If you have problems with the wireless network, it’s important that you provide a detailed description of the problem, with the following information: LiU-ID, MAC address, IP address, at what time a connection attempt was made and in which building.

IT guidesThe Student PortalWi-FiDriftinformation


Page manager: studentredaktionen@liu.se
Last updated: Thu Dec 15 10:18:11 CET 2016