IT-services and support
This is the students' IT-support unit. The Helpdesk will help you if you have problems with e-mail, if you have other questions about the public computer rooms and programmes.
If you have lost your activation key or had your LiU-ID deleted, please contact Info Centre.
- Mondays and Thursdays 08:00-20:00
- Tuesdays, Wendesdays and Fridays 08:00-17:00
- Also available on-site in Valla Library on Mondays and Thursdays 17:00-20:00
Special “hotline” telephones directly to the computer support are available outside the main Student Service Desk in Zenit building and outside room 2149 in Key building. You can also send e-mails to computer support/helpdesk or send error reports via an online form.
If you have problems with the wireless network, it’s important that you provide a detailed description of the problem, with the following information: LiU-ID, MAC address, IP address, at what time a connection attempt was made and in which building.
Last updated: 2019-05-01